Privacy policy

About us

Our website tailored to provide quality services to the public needs. The purpose of this website is to take visual feedback for web projects that allow both developers and viewers (client/manager) to communicate over a project by adding live comments and making a conversation and giving approvals on the projects.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

• Information we collect

  Personal information you disclose to us:

  We collect information that you voluntarily provide to us when registering for a klynd account: your First Name, Last Name, Email Address (which cannot be changed after account creation), and Password. You have the option to provide additional details such as City, Country, Job Title, Mobile Number, and Profile Picture. Rest assured that we handle your information in accordance with our Privacy Policy.

  Information automatically collected:

  When you interact with our website or use our services, we automatically collect certain non-personally-identifying information. This may include device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, and other technical information.

  Information collected from other sources:

  We may obtain information about you from third-party sources, such as social media platforms (e.g., Google) for authentication and account creation purposes.

• How we use your information

  We use the information we collect for the following purposes:

  Account creation and services:

  To facilitate account creation and login process for our users. To provide our visual feedback tool and other services to you and respond to your inquiries.

  Marketing and communication:

  To send you marketing and promotional communications about klynd, provided it is in accordance with your marketing preferences. You can opt-out at any time. To send administrative information related to your account, our business purposes, and/or legal reasons.

  Data analysis and improvements:

  To analyze usage trends and improve our website, products, services, and marketing efforts.

  User-to-User communications:

  To enable user-to-user communications within our platform.

  Security and compliance:

  To protect the security of our website and prevent fraud, and to comply with legal requirements, respond to legal requests, and prevent harm.

  Marketing materials:

  To provide you with marketing materials and additional information about klynd.

• Information sharing and disclosure

  We do not sell or give your personal information to any third parties. However, we may share your information in the following situations:

  Compliance with laws:

  To comply with applicable laws, governmental requests, court orders, or legal processes.

  Service providers:

  With third-party vendors, service providers, contractors, or agents who assist us in providing our services.

  Business transfers:

  In the event of a merger, sale, or acquisition of klynd, your information may be shared with the acquiring company.

  Consent:

  With your consent for any other purpose.

• Cookies and tracking technologies

  We use cookies and similar tracking technologies to provide functionality and to recognize you across different services and devices. For more details, please refer to our Cookie Policy.

• User rights and data requests

  Access, transfer, and deletion requests:

  If you are located in the European Union (EU), the United Kingdom, Lichtenstein, Norway, or Iceland and use or access klynd's services, you have certain rights regarding your personal data. To request access, transfer, or deletion of your personal information, please contact us at support@klynd.com. We may require additional information, including personal data, to verify your identity and process your request.

  Request for deletion:

  To request the deletion of your data, you have multiple options: you can contact our support team by email, use the contact form available on our website, or simply delete your account from your private profile page at klynd. Your request will be processed in accordance with our data retention and deletion policies. We are dedicated to ensuring the privacy and security of your data, and we will promptly handle your request to remove your information from our system.

  Contact information:

  For any data-related requests or concerns, you can contact us at support@klynd.com. Please include your name, email address, and a detailed description of your request or concern.

• Data retention

  We retain your personal information as long as your account is active. After account deactivation or termination, your data will be securely deleted or anonymized within 30 days, except where legally required. Please note that after 30 days, your data will be irrecoverably removed. For any questions, contact us at support@klynd.com.

• Data security

  We implement appropriate technical and organizational security measures to protect your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

• Sub-Processors

  We may engage third-party sub-processors to assist in providing our services and processing user data. These sub-processors may have access to certain personal information as part of their services. We take appropriate measures to ensure that these sub-processors are bound by contractual obligations to handle personal information in a manner consistent with this Privacy Policy and applicable data protection laws.

  The following is a list of sub-processors we currently use and the services they provide:

  • AWS (Amazon Web Services): Provides cloud-based hosting services for our server infrastructure.

  • MongoDB Atlas: Provides database hosting services for our MongoDB databases.

  • Stripe: Provides payment processing services for transactions on our platform.

  • MailChimp: Provides email marketing and newsletter services.

  • HubSpot: Provides customer relationship management and content management system services.

  • Google Analytics: Provides website traffic and usage analytics.

  • HotJar: Provides website behavior analytics and heatmaps.

  • Microsoft Clarity: Provides website behavior analytics and session replays.

  Please note that the above list may be updated from time to time as we may engage additional or different sub-processors to improve our services.

  By using our services, you consent to the use of these sub-processors in accordance with this Privacy Policy. If you have any questions or concerns about our use of sub-processors or their handling of your personal information.

• Updates to this policy

  We may update this policy from time to time. The updated version will be effective upon posting. We encourage you to review this Policy periodically.

• Children's online privacy protection act compliance

  In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from individuals under the age of 13. If you are under 13 years old, please do not provide any personal information to us. If we become aware that we have inadvertently collected information to us. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe that we may have collected personal information from a child under 13, please contact us.

• Contact information:

  For any data-related requests or concerns, you can contact us at the following address:
  klynd Inc.
  225 Wilmington-West Chester Pike, Chadds Ford
  Pennsylvania, 19317
  United States of America
  
  Support team email: support@klynd.com